Privacy policy

Who processes your data

Animalrounds is operated by BV Fisser, Baardegem, Belgium, company number BE 0882.030.896. We are the controller. You can reach us at info@animalrounds.com, which is also the address for any question about your data.

We follow the General Data Protection Regulation (GDPR) and Belgian privacy law. This page explains in plain words what we keep, why, where it lives and what you can do about it.

What we keep

About you: your name and e-mail address, and — if you fill them in — your phone number, profile picture and language. If you sign in with Google or Apple, they pass us your e-mail address and name.

About your organisation: the name, type, address and VAT number you enter, and who belongs to it with which permissions.

About the animals: their profile and pedigree, the medical record and medication, feeding plans, care requirements, behaviour notes, photos, videos and documents. Data about an animal is not personal data — a horse has no privacy. We say that honestly, but we still treat a medical record with care, because it is confidential to the owner and because it can contain people's names (the vet, the farrier, a contact).

About the work: tasks and who ticked them off, and the time staff log, possibly with an hourly rate. That *is* personal data, and in an employment relationship it is sensitive: it shows who worked when and how fast. It exists to account for and pay hours, not to judge anyone.

A log: who changed or completed what, and when, per animal and per organisation. That is needed to check who gave a medication or skipped a task.

Technical: server logs with your IP address, browser and timestamp, for security and debugging.

Why we keep it

To provide the service you asked for: an account, an organisation, animal profiles, the agenda, notifications and e-mails such as an invitation. That is the performance of our agreement with you.

To keep the service secure and notice abuse. That is our legitimate interest, and the reason we keep server logs.

To invoice and keep books, should your organisation ever take a paid plan. That is a legal obligation.

We do not sell data, we do not use it for advertising and we do not profile you.

Who helps us, and where the data lives

Supabase — the database, the file storage (photos, videos, documents) and signing in. The data is stored in the European Union, region Frankfurt (Germany).

Vercel — hosting of the web app: serving the pages you request. In doing so Vercel processes traffic data such as your IP address.

Resend — sending transactional e-mail: invitations, sign-in links and messages about a transfer. Resend sees the address and the content of those messages.

There are no other parties today. If we add one, it will be listed here before it goes into use. Where such a party would transfer data outside the European Economic Area, that happens under the European Commission's Standard Contractual Clauses.

A stable or practice that uses Animalrounds to keep data about its staff needs a data processing agreement with us. That does not exist as a standard document yet. Ask for it at info@animalrounds.com and we will put it in place.

Who sees what inside Animalrounds

An animal is visible to the organisation that owns it, and to an organisation the owner granted access to: care, medical, transport or view only. The owner can revoke that access at any time.

Inside an organisation, the owner or an administrator decides per person what they may do, using the permissions on the team page. Who may see everyone's time sheet is therefore your choice.

Each organisation is responsible for what its members enter about other people, for example the details of a contact.

How long we keep it

As long as your account or your organisation exists. Delete your account and we erase your profile, your memberships, your notifications, your push-notification device data and your own time entries. Note that those hours are then gone, for your employer too — export them first if anyone still needs them.

If you are the only member of an organisation, that organisation goes with you and its animals are archived rather than erased, so their history is not lost. If the organisation still manages animals, the app asks you to transfer or remove them first, so no record is left unattended. In an organisation with several members you simply leave it; what the others built together stays.

When an organisation disappears, its animals, tasks, time entries and files go with it. For an animal you transferred to another owner, the history stays with the animal: the new owner must be able to see which treatments it had.

Server logs are kept for about thirty days. Invoices we must keep for seven years under tax law.

Your rights

You may ask which data we hold about you, have it corrected, have it deleted, have its use restricted, object, and get a copy to take with you.

Much of that is a button in the app: under Settings you edit your profile, export your organisation's data as a JSON file, and find a “delete account” button that really erases your account and personal data instead of merely hiding it.

For anything a button cannot do, e-mail info@animalrounds.com. We answer within a month. If you are not satisfied, you can complain to the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels, www.gegevensbeschermingsautoriteit.be.

Cookies

We only set what the app needs to work: your sign-in session, the organisation you picked and your language. No advertising cookies, no tracking across other websites.

Changes

Animalrounds is under development, so this text will change. If something changes that matters to you, we say so in the app or by e-mail before it takes effect. The date at the top says when this version was written.